Cancellation & Refund Policy

Last Updated: November 10, 2026

1. TABLE RESERVATIONS & DEPOSITS

• More than 24 hours prior: If you cancel your reservation with at least 24 hours advance notice, any paid deposit will be refunded in full to your card without any penalty. You can cancel with a single click using the self-service cancellation link provided in your booking confirmation or via our WhatsApp concierge.
• Less than 24 hours prior: Cancellations made under 24 hours notice cannot be refunded due to venue preparation and table holding costs; however, your booking may be rescheduled to another available date within 30 days upon request.
• No-Show: If you do not arrive within 15 minutes of your booking time without notifying the venue, your table will be released and the deposit will not be refunded.

2. STAND-UP & EVENT TICKETS

• Tickets can be cancelled for a 100% full refund up to 48 hours before the event starts.
• Less than 48 hours prior to the event, tickets are non-refundable. However, tickets are fully transferable: you can share your digital QR ticket with a friend or colleague.
• In the event of an event postponement or cancellation by Le Lion or the performing artist, ticket holders will automatically receive a full refund within 3 to 7 business days.

3. REFUND PROCESSING TIMES

Approved refunds are dispatched immediately to your payment card. Depending on your bank's settlement schedule, funds typically reflect within 2 to 5 business days for credit cards and 5 to 10 days for debit cards.